Reservations are strongly encouraged. Without a reservation, we cannot guarantee that we will be able to accommodate you. Tours have a limited number of available spots and are set on a fixed schedule. Find booking details here.
Our primary advice is to dress for the weather and wear closed-toed shoes (closed-toed shoes are required).
We’re passionate about hospitality. As your tour date approaches, we put our plan in motion to make sure you have a great time. Scheduling your Guides for your tour is part of our planning so we do have limits on how close to a scheduled zip tour date we are able to cancel and provide a refund. We do of course recognize that plans may change. We developed our cancellation policy with both of these in mind.
Our zipline tour runs in all weather, unless there are extreme conditions. Our course manager on duty will determine tour cancellations due to weather, etc.. If your tour is canceled, we will work with you to reschedule your tour. If we’re unable to reschedule your tour that was canceled, you’ll receive a full refund.
All zip line tours begin at the time you have reserved. Please arrive 30 minutes prior to the start time for your tour in order to provide yourself adequate time to check-in, use the restroom, etc.
Running late? Please call us at 218 656-1111 as soon as possible. We cannot guarantee that we will be able to accommodate late arrivals but we will do our best to work with you to get you on your zipline experience.